Evidence-based workplace investigations

Incident Investigation and Root Cause Analysis

Competent incident investigation services for workplace accidents, incidents and near misses. HSEQM Consultants helps organisations establish what happened, identify immediate and underlying causes, and develop corrective and preventive actions to reduce recurrence.

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Incident investigation services

Evidence gathering and review

Review incident records, photographs, relevant documents and available evidence. Conduct interviews and establish a factual sequence of events.

Root cause analysis

Examine immediate causes, contributing factors and underlying failures in work planning, procedures, supervision, training and risk controls. Identify why the incident occurred rather than stopping at the visible outcome.

Corrective and preventive actions

Recommend practical actions that address the findings, with responsibilities, priorities and a basis for checking whether the actions are effective.

What your organisation receives

  • An agreed investigation scope and review of relevant evidence.
  • A documented sequence of events and analysis of contributing factors.
  • Root cause findings supported by the information available.
  • An incident investigation report with corrective and preventive recommendations.
  • Support to review risk assessments, work procedures and controls affected by the findings.

The investigation method and level of detail are matched to the incident, available evidence and agreed scope. Findings support organisational learning and informed corrective action.

Support for different workplaces

Investigations are scoped around your operations, including construction, manufacturing, engineering, warehouses, logistics, offices and other workplaces. Tell us the incident type, location, work activity, available records and any reporting or client requirements.

Frequently asked questions

Do you investigate near misses as well as injuries?

Yes. A near miss can reveal weaknesses before someone is injured. We examine the event and recommend improvements based on the agreed scope.

What is root cause analysis?

Root cause analysis examines the underlying reasons an incident occurred, including failures in systems and controls. This helps organisations select actions that address the causes and reduce the chance of a similar incident.

Does an investigation replace statutory reporting?

No. Employers must still meet applicable incident reporting and record-keeping duties. Our investigation supports those processes and does not replace an inspector’s investigation or directions.

Request an incident investigation quotation

Provide a brief description of the incident, your industry, site, incident date and required timeframe. Please avoid including personal medical details in this initial enquiry.

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